The National Payments Corporation of India (NPCI) has announced new guidelines, with a focus on FASTag KYC (Know Your Customer) standards that must be followed beginning August 1, 2024.
The deadline for completing Know Your Customer (KYC) under the new FASTag regulations is October 31, 2024, stated the National Payments Corportation of India (NPCI) in a notification from June 2024. By this date, FASTag service providers must finish KYC for every FASTag that was granted three to five years ago.
All tags issued from 1st August 2024 will comply with the following mandatory requirements, as per the NPCI notification.
a) Every issued tag is linked to a unique VRN and chassis number. In case of new vehicles where VRN is not available, chassis number is mandatory. Issuers to ensure that the VRN is updated within 90 days and in case there is failure to update the VRN, Issuer shall move such tags to Hotlist. In case there is no VRN update even within 30 days from Hotlisting the tag, Issuer shall close these tags with the reason of non-compliance.
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b) Tag details are verified with VAHAN database or Issuer has verified the data.c) Each issued tag is associated with clear images of the vehicle (front with tag affixed & side with axle and a clear picture of the tag)
d) Each tag is linked to a mobile number. Issuers to ensure appropriate KYC associated with the mobile number.
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